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Incident Report for Big Blue Rocket
This incident has been resolved.
Posted Jun 05, 2020 - 10:03 BST
A fix has been implemented and we are monitoring the results.
Posted Jun 04, 2020 - 13:47 BST
We have identified a fault between our router and Virgin Media's equipment. We are working to fix the issue. This may take more time than we would like as Virgin Media is working remotely.
Posted Jun 04, 2020 - 11:43 BST
This incident affected: SOS Core (Derby Trading Estate, West Meadows Industrial Estate, Aston Hill Farm, Thulston, Elvaston, Main Street Sector, Park Lane Sector).